Cancellation Policy
We kindly request that students cancel their classes if they are unable to attend. Here are the guidelines for cancellations:
1) Multi-Class/Casual Class Pass Holders
- No Time Limit for In-Person Late Cancellations: You can cancel at any time before the class starts. However, if you cancel less than an hour before the class start time, the class will not be credited back to your account.
- Late Cancellations: Cancellations made within 15 minutes before the class start time will be considered late, but there is no late cancellation fee.
2) Live-Stream Classes
Booking and Cancellation: Please book and cancel live-stream classes at least 30 minutes before the start time.
3) Rolling Membership Holders
Late Cancellation Fee: A late cancellation fee of $10 per class may be applied if you repeatedly (more than 5 times in a month) book classes and do not show up.
Cancelling classes in advance helps our teachers to better organize and prepare for their sessions. We appreciate your cooperation in this matter.